Legal
Terms & Conditions
Last updated: April 2025
1. Parties
These Terms & Conditions ("Terms") govern the relationship between ALO Media Ltd ("ALO Media", "we", "us") and any client or prospective client ("you", "the Client") engaging our services. By commissioning work or entering into a project agreement, you agree to these Terms.
2. Services
ALO Media provides web design, web development, digital strategy, and related digital media services as agreed in individual project proposals or statements of work. The specific deliverables, timeline, and investment for each project are outlined in a written proposal prior to engagement.
3. Proposals & Agreements
All projects begin with a written proposal signed by both parties. This proposal constitutes the binding agreement for that project. Any changes to scope must be agreed in writing. We reserve the right to issue revised pricing for scope changes not covered in the original proposal.
4. Payment Terms
Our standard payment structure is:
- 50% deposit due upon project commencement
- 25% milestone payment due upon design approval
- 25% final payment due prior to project handover or launch
Invoices are payable within 14 days. Late payment may result in suspension of work and/or interest charges in accordance with the Late Payment of Commercial Debts Act 1998.
5. Intellectual Property
Upon receipt of final payment, full intellectual property rights for all bespoke work created for the Client transfer to the Client. This includes design files, code, and associated assets. ALO Media retains the right to display completed work in its portfolio unless otherwise agreed in writing.
Third-party assets, fonts, or libraries used in the work are subject to their respective licences. We will advise you of any third-party licensing requirements as part of the project.
6. Client Responsibilities
The Client agrees to provide timely feedback, required content, and approvals as requested. Delays caused by the Client may result in revised timelines and/or additional costs. The Client warrants that any content, images, or materials provided do not infringe third-party rights.
7. Revisions
Each project includes a defined number of revision rounds as outlined in the proposal. Additional revisions beyond the agreed scope will be charged at our standard day rate.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This obligation survives termination of the agreement.
9. Liability
ALO Media's total liability under any agreement shall not exceed the total fees paid by the Client for the specific project in question. We are not liable for indirect, consequential, or economic losses arising from our work or the use thereof.
10. Termination
Either party may terminate a project agreement with 14 days' written notice. In the event of termination by the Client, fees for work completed to date are payable in full. The deposit is non-refundable once design work has commenced.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
ALO Media Ltd
Registered in England & Wales
Email: [email protected]