Privacy Policy

1. Introduction

ALO Media Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting alo-media.co.uk or contacting us about our services.

2. Data We Collect

We may collect the following types of personal data:

• Contact information: name, email address, company name
• Project information: details you share in enquiry forms
• Usage data: anonymised analytics about how visitors use our website
• Cookie data: technical identifiers stored in your browser (see Section 6)

3. How We Use Your Data

Your data is used solely for:

• Responding to project enquiries and communications
• Delivering services you have engaged us to provide
• Sending insights or updates you have consented to receive
• Improving our website and service quality

We do not sell, trade, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following legal bases as defined by UK GDPR:

• Consent: where you have actively provided information or opted into communications
• Legitimate interests: for internal analytics and service improvement
• Contractual necessity: for the delivery of services you have commissioned

5. Data Retention

Enquiry data is retained for up to 24 months from last contact. Project-related data is retained for the duration of the engagement plus a reasonable period for legal compliance. You may request deletion at any time (see Section 8).

6. Cookies

Our website uses cookies to improve your browsing experience. Cookies we may use include:

• Essential cookies: required for the site to function correctly
• Analytics cookies: anonymised data about how the site is used (only set with consent)

You can accept or reject non-essential cookies via the cookie banner displayed on your first visit. Your preference is stored locally and can be changed at any time.

7. Third-Party Services

We use a limited number of third-party services (such as hosting providers and analytics tools). These services operate under their own privacy policies and are selected for their compliance with UK data protection standards.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing or request restriction
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please contact us at: [email protected]

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website is served over HTTPS at all times.

10. Changes to This Policy

We may update this policy periodically. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website following changes constitutes acceptance.

11. Contact

ALO Media Ltd
Registered in England & Wales
Email: [email protected]
Website: alo-media.co.uk